Our Service | Samples

Our policy

We always recommend that you order a few samples when choosing fabrics and wallpapers. We do our best to ensure images on the site are of a high quality, but for seeing the colour and feeling the texture of a fabric there is no substitute for a swatch.

We also offer samples for linings and trimmings, and metal/wooden samples are available for our range of poles.

It’s simple to order a sample. Where you find a fabric, wallpaper etc that you are interested in, simply click the ‘add a sample’ icon and it will be added to your bag.

How long will samples take to arrive?

We’ll get samples sent out to you as quickly as we can, they’ll typically arrive in 3-5 working days in the United Kingdom (5-8 working days everywhere else).

Please be aware, however, that due to the Covid-19 pandemic, a small number of our suppliers have temporarily closed. This means that we have had to remove the ability to buy samples from some products, and with other suppliers, samples may take a little longer than the typical lead times to arrive.

Please see our Covid-19 updates page for more detailed information.

What size are the samples?

Samples vary in size depending on the brand, but our standard wallpaper samples are typically A4 and fabric samples A6. Larger samples are available for some wallpaper ranges, where these are available they can be added as an upgrade in the shopping bag.

We also offer large returnable samples for patterned fabrics, also selected as an upgrade in the shopping bag.

What are returnable samples?

Returnable samples (also known as “appro samples”) are available for patterned fabrics and are generally large enough to see the whole pattern. We recommend upgrading to this sample for fabrics with larger pattern repeats.

Returnable samples must be returned to us within 14 days, as they need to be sent back to our suppliers. We’ll include a reply paid envelope when we send returnable samples to you. We do charge a deposit of £15 for returnable samples, refunded on return of the sample within the time limit.

In the case that a returnable sample is not sent back to us within the given time, your deposit will not be refunded and in some cases we may need to make a further charge based on the suppliers terms.