Careers

Jane Clayton started making curtains at her kitchen table in the late 1970s; her devotion to superior quality and craftmanship earning her an esteemed reputation in the interior design industry. Fast-forward 40 years and Jane Clayton & Company is one of the most well-respected names in the world of fabric, wallpaper and made to measure furnishings.

About us

We are a fast-growing, profitable, privately-owned e-commerce business offering over 90,000 designer products from prestigious interiors brands such as Designers Guild, Farrow & Ball, and Mulberry Home.

Our business is solidly built on our interior design and curtain making heritage, and our unique online made to measure furnishings offer sets us apart.

Find out more about us

Working at Jane Clayton & Company

We are based in modern offices located within a 30 minute drive from both Bristol and Bath.

We aim to create an enjoyable team environment, where employees are valued and their contribution to our business success is recognised and rewarded. Above all, the biggest benefit is to be at the centre of a growing and successful modern business which cares about its people and its products.

Current roles

To be considered for the below available role(s), please send your application, including a cover letter, details of qualifications, current salary and up to date CV to [email protected].

Or if you would like to be considered when there is a suitable vacancy, please email a full CV with a covering letter, including details of qualifications, career and salary to date with your area of interest to the same email address.

This customer facing role will draw on your expertise in made to measure soft furnishings (including curtains and blinds), and you will become our resident expert. It’s a really varied job combining working with customers, problem solving, managing the flow of orders, acting as a source of expertise, and working collaboratively with others.

There is an aspect of project management to the role, particularly for larger orders: co-ordinating measures and fits, checking stock, advising on substitutions, and working with makers to meet deadlines.

Other aspects of the role:

  • Dealing with sometimes complex soft furnishing enquiries by email and over the phone, using your expertise to advise on the most suitable window treatments.
  • Producing quotes including for non-standard items that cannot be automatically calculated by our systems.
  • Producing clear specifications for our in-house makers with all the details they will need.
  • Calculating fabric quantities, looking to make efficiencies where possible.
  • Co-ordinating site visits for measures and fits working alongside our fitting department.
  • Meeting customers in our showroom, making them feel welcome and advising on options to fit their brief.
  • Working with production and administration teams to resolve any issues, such as alterations and remakes, and dealing with faulty fabrics.
  • Providing advice and training to the customer service team, and acting as an internal expert on all matters made to measure.

About you: It is essential you have previous experience working with high quality soft furnishings and are confident with both the aesthetic and technical options. Some of our clients have high budgets (and expectations), and often choose expensive fabrics, and so it’s essential you are confident working with discerning clients and high-end products.

You will be working with different teams, and with subcontractors, and so it’s essential you have excellent communication skills. Managing a number of different tasks and projects at once will draw on your organisational skills, and you will be a natural at multi-tasking.

Getting something wrong can have major knock-on impacts (such as returns to site, or refunds), and so attention to detail will be really important. And when things do wrong you’ll be prepared to jump in and find a solution. Last but not least, you’ll need to be highly numerate and able to write well.

Benefits: Good pay, bonus, flexible working hours, 29 days paid holiday (including bank holidays), company pension, employee discount scheme. We aim to create an enjoyable team environment, where employees are valued and their contribution to our business success is recognised and rewarded.

About the job: The working environment is like a large stock room, heated and well equipped. We don’t hold a huge amount of stock, instead taking deliveries daily, allocating these to customer orders and shipping out again on the same day.

You will be managing a small team split across Warehousing/Despatch and our Sampling operation. Allocating workload between team members, motivating the team and ensuring a positive, professional and safe working environment.

There is an element of people management in this role, an element of optimising systems and processes, and a sizeable share of the day-to-day work. We are looking for someone who will be self-starting and a problem solver – the buck stops here in terms of the smooth and efficient operation of the team.

Other tasks will include:

  • Becoming an expert user of our Warehouse Managing System – we have recently installed the latest software to ensure smooth and efficient running.
  • Ensuring team targets and KPIs are met, with a particular focus on efficiency and accuracy.
  • Managing staffing levels and planning overtime to manage peaks in workload. You will also need to be able to work overtime when required to meet peaks in demand.
  • Conducting stock checks, particularly of our samples stock, taking an intelligent approach to ensure this is done efficiently.
  • Holding regular team meetings and contributing to company meetings.
  • Identifying and providing training and mentoring to new starters or existing team members as necessary.
  • Ensuring all orders are packed to established standards and despatched on time.
  • Accepting deliveries and resolving issues with couriers.
  • Manage the collection, processing and return of damaged items.
  • Ensuring stock levels are maintained.
  • Maintaining good housekeeping and promote a safe working environment.
  • Recruiting new team members, including temporary staff.
  • Resolving HR or individual performance issues, with the support of your manager.

Skills & Experience: Previous experience working in a Despatch or Warehouse environment is preferred. We are also looking for someone with management experience, who can coach and mentor the team. A can-do attitude is essential, as is an ability to work efficiently, multi-task and learn new skills. You will need to be physically fit and able to lift up to 20kg.

Benefits: Good pay, bonus, flexible working hours, 29 days paid holiday (including bank holidays), company pension, life insurance, income protection, employee discount scheme.

We aim to create an enjoyable team environment, where employees are valued and their contribution to our business success is recognised and rewarded.

Pleasant office / stock-room environment – not a big, cold warehouse!

About the job: Working in comfortable office / large stock-room environment, you will be responsible for preparing orders of fabrics and wallpapers ready for despatch. This includes receiving deliveries and logging them on our system, checking items for damage, packing to our high standards, and printing labels.

We operate a “drop ship” model – receiving goods daily in the morning via various couriers, then allocating to orders and sending out again by the end of the day. You will need to be able to use your initiative and work accurately to a deadline to get the day’s work done. A flexible approach is needed, and at times we may ask you to work some overtime.

Other tasks will include preparing basic customs paperwork, handling customer returns, assisting with stock checks, disposal of packaging, and helping keen a clean and tidy working environment..

The role requires a reasonable level of physical fitness and you should be comfortable lifting and moving items up to 25kg. But most importantly you will enjoy working in a team and have a positive can-do attitude.

Working for us: We aim to create an enjoyable team environment, where employees are valued and their contribution to our business success is recognised and rewarded.

In addition to the normal 29 days paid holiday (including bank holidays) and company pension we have a bonus scheme open to everyone, life insurance, income protection, and a generous employee discount scheme.

Wallpaper samples

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