Five free samples
We offer five free samples for every new customer across our fabric, wallpaper and trimmings collections.
Additional samples are charged at £1 per sample.
Rug samples
Where available, we offer returnable rug samples on individual product pages. These are a great way to check you are happy with the colour, design or texture before ordering your rug.
Some rug samples are only valid for hand-feel and texture only, please refer to the individual product page for more information.
We charge a £15 deposit which is refunded once we receive the sample back within 14 days of receipt.
How do I order samples?
It’s simple to order a sample - when you find a product you like, simply click the ‘Add a sample’ button and it will be automatically added to your bag.
How long will samples take to arrive?
We send samples out as quickly as we can and they typically arrive on a tracked delivery service in 1-2 working days in the United Kingdom and 5-7 working days everywhere else.
What size are samples?
Samples vary in size depending on the brand but our standard wallpaper samples are typically A4 and fabric samples A6. Larger samples are available for some wallpaper ranges; where these are available they can be added as an upgrade in the shopping bag.
We also offer large returnable samples for patterned fabrics which can be selected as an upgrade in the shopping bag.
What are returnable samples?
Returnable samples (also known as “appro samples”) are available for patterned fabrics and some rugs and are generally large enough to see the whole pattern. We recommend upgrading to this type of sample for fabrics with larger pattern repeats.
Some rug samples are only valid for hand-feel and texture only, not for colour, please refer to the individual product page for more information.
Returnable samples must be sent back to us within 14 days of receipt. We’ll include a reply-paid envelope when we send the samples out to you. We charge a £15 deposit for returnable samples which is refunded when we receive the sample back within the specified time frame.
In the case that a returnable sample is not sent back to us within the given time frame, your deposit will not be refunded and in some cases we may need to make a further charge based on our suppliers terms.
